ScarabWins Privacy Policy

At ScarabWins, we are committed to protecting your personal data and respecting your privacy while you enjoy our games and services. This policy explains how we collect, use, store and protect your information when you visit scarabwins.best, register an account, make a deposit or request a withdrawal. By using our platform, you agree to the practices described below.

Who We Are

ScarabWins is operated by Fortune Master Limitada, registered in Puntarenas, Costa Rica, under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202505022-FI1. Our European representative, Fara.Tech Services LTD, registered in Nicosia, Cyprus, acts on our behalf under a service agreement. Throughout this document, "we", "our" and "us" refer to ScarabWins and its operating entities.

Information We Collect

When you create an account at Scarab Wins, we ask you to provide an e-mail address, your chosen account currency and a password. To complete verification before any bet or withdrawal, we also require your full name, date of birth, residential address and phone number. We at ScarabWins collect this data to confirm your identity, prevent fraud and comply with our licensing obligations.

• We gather registration details, including name, date of birth, address, e-mail and phone number
• We record deposit and withdrawal history, including the payment methods you use
• We track your gaming activity, including bets, wins and bonus usage, to monitor compliance with our terms
• We collect technical data such as IP address, device type and browser information
• We may collect documents submitted for identity and address verification

How We Use Your Data

Our ScarabWins platform uses your information to provide you with access to slots, table games, live casino, sportsbook and other services listed on our storefront. We use your data to process deposits and withdrawals, calculate cashback, apply welcome bonuses, and detect any activity that may violate our rules, including use of a VPN or proxy. Our Scarab Wins casino systems also use your information to communicate important account notices, respond to support requests and send you offers where permitted.

We at Scarab Wins may review your gaming transactions when a withdrawal request exceeds €1,000, which typically takes up to 72 hours, and we may conduct further checks of gaming activity for up to 30 days where necessary. Withdrawals funded by bank transfer are reviewed only after those deposits clear, usually within five business days.

Legal Basis for Processing

We process your personal data because it is necessary to perform our contract with you, to comply with legal and licensing obligations under our Anjouan licence, and, where applicable, based on your consent for marketing communications. Our ScarabWins compliance team retains the right to request additional documentation at any stage of your relationship with us.

Sharing Your Information

We do not sell your personal data. However, our ScarabWins operation may share information with trusted third parties where necessary to run our services, including:

• Payment providers processing your Visa, Mastercard, Skrill, Neteller or cryptocurrency transactions
• Identity verification providers confirming your age and residence
• Regulatory authorities, including the Anjouan Offshore Financial Authority, where required by law
• Game providers and platform suppliers that support our slots, live casino and sportsbook offering
• Our European representative, Fara.Tech Services LTD, acting under the service agreement referenced above

Cryptocurrency and Payment Data

Where you choose to deposit or withdraw using Bitcoin or another supported cryptocurrency, we record the wallet address used for the transaction. Cryptocurrency withdrawals are only sent to addresses owned by you, the player, and we retain this information as part of our transaction records. Our Scarab Wins payment systems also store details of card or e-wallet methods used, solely to process repeat 1-Click payments and refunds.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, licensing and accounting obligations. Our ScarabWins records relating to transactions, verification documents and communications may be kept even after account closure, where required by applicable law or our licence conditions.

Your Rights

You have rights regarding the personal data we hold about you. We want you to feel confident that your information is handled fairly and transparently.

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request that we delete your data, subject to our legal retention obligations
• You may object to certain uses of your data, including marketing communications
• You may withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact our support team using the details below, and we will respond within a reasonable timeframe.

Security Measures

We at ScarabWins take reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse. Our Scarab Wins infrastructure restricts access to personal information to staff who need it to perform verification, support or compliance tasks. While we take security seriously, no system is completely immune to risk, and we encourage you to keep your login credentials confidential.

VPN, Location and Account Integrity

Our ScarabWins terms require you to access our services from a location where our games are permitted. We do not allow registration from Australia, Austria, France, Germany, the Netherlands, Spain, the United Kingdom, the United States or the Comoros, among other restricted jurisdictions. Use of a VPN, proxy or any tool masking your real location is grounds for us to refuse, reverse or freeze a transaction, and for us to suspend or terminate your account. We collect and review location-related technical data specifically to enforce this policy.

Cookies and Tracking

We use cookies and similar technologies to operate our website, remember your preferences and understand how our platform is used. For more detail on the specific cookies we use and how you can manage them, please refer to our separate Cookie Policy.

International Data Transfers

Because we operate internationally, with our licensing entity based in Anjouan and our European representative based in Cyprus, your data may be transferred and processed outside your country of residence. We take steps to ensure that any such transfer maintains an appropriate level of protection consistent with this policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, our services or applicable law. We encourage you to review this page periodically. Continued use of ScarabWins after changes are published constitutes your acceptance of the updated policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your rights, please contact our support team at [email protected] or by telephone at 441241340789. All correspondence with our ScarabWins support team must be conducted in English.