Our ScarabWins Responsible Gaming

Our Commitment to Safer Play

Operating under licence No. ALSI-202505022-FI1 from the Government of the Autonomous Island of Anjouan, Union of Comoros, we are required to run our platform responsibly, and we go beyond the bare minimum. Our Scarab Wins policies are designed to protect vulnerable players, prevent underage access, and give every account holder meaningful control over how much time and money they spend with us.

We don't see responsible gaming as a box-ticking exercise. Our ScarabWins Casino support team is trained to notice unusual patterns, and we encourage open conversations with any player who reaches out with concerns about their own play or a family member's.

Setting Limits at Scarab Wins

One of the simplest ways to stay in control is to decide your boundaries before you start playing, not during a session. We recommend every player think about the following before depositing:

• How much money you can comfortably afford to lose without affecting your daily life
• How much time you want to spend playing in a single session
• Whether you're playing to relax, or chasing previous losses
• Setting a personal budget and sticking to it, regardless of wins or losses

Our deposit structure already reflects a cautious approach: the first welcome offer requires a minimum deposit of just €20, rising gradually to €200 for the fourth offer, which lets new players ease into our ScarabWins platform rather than committing large sums from day one. Check our ScarabWins bonus page for details. Our minimum withdrawal of €10 also means you can cash out modest amounts whenever you decide a session is over.

If you feel you need a formal limit on your account, please contact our support team directly. We at ScarabWins can discuss deposit limits, loss limits and session reminders tailored to your account, helping you keep play within a comfortable range.

Why Budgeting Matters

We always remind our community that gambling outcomes are random and that no strategy guarantees a win. Treat any money placed at ScarabWins as the cost of entertainment, not as an investment or a source of income. If winning starts to feel necessary rather than enjoyable, that's a sign to pause and reassess.

Time-Outs and Self-Exclusion

Sometimes the healthiest decision is simply to step away for a while. At Scarab Wins, we support both short breaks and longer exclusions:

• Cooling-off periods — a temporary pause from your account, typically a few days to a few weeks, giving you space to reflect without closing your account permanently
• Self-exclusion — a longer-term block on your account, during which you will not receive marketing communications and will be unable to log in or deposit

To request either option, simply contact our customer care team by email or live chat and explain what you need. We at Scarab Wins will action the request promptly and will not attempt to reopen your account or encourage you to return during an agreed exclusion period.

Age Verification and Account Security

Our ScarabWins registration process is built to keep underage players away from real-money gambling. Signing up requires an email address, a chosen account currency and a password, followed by your full name, date of birth, residential address and phone number. Before any bet can be placed or any withdrawal requested, we verify this information in full. You can review the ScarabWins login process for more details on account setup.

We also ask every player to keep login details private and to never share account access with another person, especially minors living in the same household. If you're a parent or guardian concerned about underage access to gambling sites in general, we recommend installing filtering software on shared devices.

Recognising the Signs

We encourage everyone who plays on our ScarabWins Online Casino platform to check in with themselves honestly from time to time. Some signs that gambling may be becoming a problem include:

• Spending more money or time than originally planned
• Borrowing money or selling possessions to fund play
• Feeling anxious, irritable or guilty about gambling
• Neglecting work, relationships or responsibilities because of play
• Chasing losses with bigger bets in an attempt to win back money
• Lying to friends or family about how much time or money is spent gambling

If any of this sounds familiar, we urge you to pause and reach out — either to us, to a loved one, or to one of the independent organisations listed below.

Getting Help

We at ScarabWins are not a substitute for professional support, but we can point you towards organisations that specialise in problem gambling assistance. These include independent, confidential services such as GamCare, BeGambleAware and Gamblers Anonymous, all of which offer free advice, helplines and self-assessment tools regardless of where you play.

Our team can also provide information on software that blocks access to gambling sites across your devices, which many players find useful alongside a formal self-exclusion request. Whatever path you choose, know that our Scarab Wins support staff will treat your situation with discretion and respect.

VPNs, Fair Play and Your Account

As part of keeping our platform safe and compliant, we don't permit the use of VPNs, proxies or other location-masking tools. This policy exists not only to meet our licensing obligations but also to ensure the restrictions and safeguards tied to your actual jurisdiction remain effective. Accounts found using such tools may have transactions refused, reversed or frozen, and may be suspended or closed.