ScarabWins Terms and Conditions

Welcome to ScarabWins Online Casino. These Terms and Conditions govern your use of our website, scarabwins.best, and all services we provide, including our games, bonuses and sportsbook. By registering an account with us, you confirm that you have read, understood and accepted these terms in full. If you do not agree with any part of this document, you must not use our services.

Who We Are

ScarabWins Online Casino is operated by Fortune Master Limitada, registration number 3-102-918986, registered at Provincia 06 Puntarenas, Canton 11 Garabito, Jaco, Costado Este De La Municipalidad Garabito, Bufete Sanchez Chavarria, Costa Rica. Our European representative, Fara.Tech Services LTD, registration number HE 462026, Veroias 11, Office 203, Strovolos, 2023, Nicosia, Cyprus, acts on our behalf under a service agreement dated 28 April 2024. We operate under licence No. ALSI-202505022-FI1, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. We launched our platform in 2022 and have since built our reputation as a trusted destination for online entertainment.

Eligibility and Account Registration

To open an account with us, you must provide an e-mail address, select an account currency and create a password. Before placing a bet or requesting a withdrawal, you must complete your profile with your full name, date of birth, residential address and phone number, all of which we will verify. We do not operate a no account casino model — full registration and verification are mandatory for every player.

We do not accept players from Australia, Austria, France and its territories, Germany, the Netherlands and its territories, Spain, the United Kingdom, the United States of America and its territories, or the Union of the Comoros. We also refuse registrations from any FATF blacklisted jurisdiction or any territory barred under our licence conditions, applicable law or a decision of the Anjouan Offshore Financial Authority.

Currencies and Deposits

We price our storefront, bonuses and limits in euro, though our terms also reference Bitcoin, and your account may hold more than one currency selected at registration. We accept Visa and Mastercard deposits and offer a 1-Click repeat-payment system for returning players. We do not accept third-party payments or cash under any circumstances.

Our minimum deposit requirements apply to our welcome offers specifically: €20 for the first bonus, €50 for the second, €100 for the third and €200 for the fourth. We have not published a general minimum deposit outside of these promotional thresholds.

Withdrawals

We process withdrawals back to the method originally used for deposit, offering an alternative only where that method is unavailable. Skrill and Neteller payouts of large amounts are arranged with us case by case, and cryptocurrency withdrawals are sent only to wallet addresses owned by the player requesting them.

Our minimum withdrawal is €10, except when you are closing your account and withdrawing your full remaining balance. We apply withdrawal limits of €2,000 per day, €10,000 per week and €40,000 per calendar month, determined by your player status. Separately, our terms cap the monthly maximum at €10,000, reduced to €5,000 where your balance reaches at least ten times your total deposits. We only process one withdrawal request at a time, in the order we receive them, and we aim to process each request within 36 hours of approval.

Before you can request a withdrawal, your qualifying bets must total at least three times your deposit amount. Certain bets, including safe bets in table games, other games, crash games, live games, and sports bets placed at odds below 1.55, may be excluded from this turnover calculation. We cannot process your withdrawal while bonus play, free spins, free bets or unsettled wagers remain open on your account, and your profile must carry a verified phone number and verified e-mail address. Requests exceeding €1,000 trigger an additional review of your gaming transactions, which we typically complete within 72 hours. Winnings tied to bank transfer deposits are reviewed only once those deposits have cleared, a process that can take up to five business days, and further checks of gaming activity may extend up to 30 days.

Welcome Bonus and Promotions

At ScarabWins, we offer a four-part welcome package combining 125 free spins with 50% in total bonus value, each component carrying wagering of x1, a maximum bonus of €1,000, a maximum bet of €2 during wagering, and a 72-hour validity window. Our first offer grants 10 free spins on Miss Cherry Fruits plus 10% on a deposit from €20. Our second grants 10 free spins on Lucky Dama Muerta plus 10% on a deposit from €50. Our third grants 30 free spins on Candy Monsta plus 15% on a deposit from €100. Our fourth grants 75 free spins on Platinum Lightning plus 15% on a deposit from €200.

We also run a weekly cashback calculated from 00:00 UTC Thursday to 00:01 UTC the following Thursday, based on deposits minus withdrawals minus your current balance, multiplied by a rate tied to your weekly deposit volume: 5% for €100–500, 7% for €500–1,000, 10% for €1,000–2,500, 12% for €2,500–5,000, and 15% for €5,000 and above. We pay cashback as real money with no wagering requirement attached, but you must claim it within 3 days, and you cannot claim it while sports bets are open or another bonus is active. We also host tournaments, lotteries and a leaderboard alongside these offers. Around 300 named slots are barred from play with an active bonus, and table games, roulette, sic bo, baccarat and video poker do not contribute to wagering progress.

Games and Providers

Our ScarabWins platform features slots, table games, live casino, jackpots, crash games and other game types, alongside a sportsbook, esports, tournaments, lotteries and a leaderboard. We work with over 100 providers, including NetEnt, Play'n GO, Hacksaw Gaming, Nolimit City, Pragmatic-style studios, Microgaming, Evoplay and many more. Our live casino section is powered by providers including Absolute Live Gaming, Live Vegas, Jacktop Live Dealer, Plati+ Live, Oriental Game and Salsa Technology.

VPN and Account Integrity

We do not permit the use of a VPN, proxy or any tool designed to mask your real location. If we detect such use, we reserve the right to refuse, reverse or freeze any transaction and to suspend or terminate your account. We take this measure seriously to protect the integrity of our platform and comply with our licensing obligations.

Customer Support

We provide customer support through live chat, e-mail and telephone. You can reach our team at [email protected] or by calling 441241340789. All correspondence with us must be conducted in English.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements or operational practices. We encourage you to review this page periodically. Continued use of our services after any update constitutes your acceptance of the revised terms.